1. Information We Collect
We collect information that you voluntarily provide to us when you request a consultation, schedule a service, or communicate with us. This may include your name, email address, phone number, property address, and details about your flooring project. We may also collect information about your preferences and service requirements to better understand your needs. Our goal is to gather only the information necessary to provide you with quality flooring services.
2. How We Use Your Information
The information we collect is used to schedule consultations, provide estimates, and deliver our flooring services. We may use your contact details to communicate with you about your project, respond to inquiries, and send appointment reminders. We also use this information to improve our services and better understand the needs of our clients. We do not sell, rent, or share your personal information with third parties for marketing purposes.
3. Information Security
We take reasonable measures to protect your personal information from unauthorized access, disclosure, or alteration. Our systems are designed with security features to safeguard your data. While no method of transmission over the internet is completely secure, we strive to use commercially acceptable means to protect your information. We limit access to your personal data to authorized personnel who need it to perform their job functions.
4. Cookies and Tracking
Our website may use cookies to enhance your browsing experience and analyze website traffic. Cookies are small text files stored on your device that help us understand how visitors interact with our site. You have the option to disable cookies through your browser settings, although this may affect certain features of the website. We use this information to improve our site and services.
5. Third-Party Services
We may use third-party service providers to assist with scheduling, communication, or website analytics. These providers have access to your information only to perform specific tasks on our behalf and are obligated to protect your data. We do not authorize them to use your information for any other purpose. We carefully select our partners to ensure they maintain appropriate privacy standards.
6. Your Rights
You have the right to request access to the personal information we hold about you. You may also request corrections to any inaccurate information or ask us to delete your data, subject to legal requirements. To exercise these rights, please contact us using the information provided on our website. We will respond to your request in a timely manner.
7. Changes to This Policy
We reserve the right to update this Privacy Policy from time to time. Changes will be posted on this page, and we encourage you to review it periodically. Your continued use of our services after any modifications indicates your acceptance of the updated policy. We will notify you of significant changes through our website.